Joshua GriffinAug 33 min readThe road to revenue: Understanding your customer journeyA Chinese proverb reminds us that even a thousand mile journey begins with a single step. So too does a thousand dollar purchase...
Michael PennJun 183 min readPunching Up: A Negotiation Strategy for Small BusinessesEverything in life is a negotiation, and in the competitive world of business, negotiation is a vital skill that can make or break a...
Joshua GriffinJun 82 min readWhy it pays to be differentStrive to be different. While product differentiation gets most of the attention, it is not the only differentiation that matters...
Joshua GriffinJun 83 min readSmall retailers can thrive in a changing landscape if they are ready to adaptMany retailers have been swallowed up by these seismic changes, but opportunities are ripe for ones who are savvy and disciplined...